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Frequently Asked Questions

Q: Are you a properly licensed and insured provider?
A: Yes, Tiny Town Playhouse is fully licensed and insured in accordance with New Jersey state regulations. We meet all required safety, health, and operational standards to ensure a secure and trustworthy environment for your child.

Q: Are staff members certified and background checked?
A: Absolutely. All staff members undergo comprehensive background checks, including fingerprinting, and are carefully vetted through references from previous employers. Our team also maintains up-to-date certifications in CPR, First Aid, and child development. At Tiny Town, your child’s safety is our top priority.

Q: What safety and security measures are in place?
A: We take safety and security seriously, both inside and outside our facility. Measures include:

  • Keyless entry systems and secure buzz-in access to prevent unauthorized entry.

  • Strategically placed security cameras monitoring classrooms, hallways, entryways, playgrounds, and common areas.

  • Enhanced sign-in/sign-out procedures to ensure only approved individuals pick up children.

  • Non-slip flooring, child-safe furniture, and rounded edges for accident prevention.

  • Regular fire drills, functioning fire extinguishers, and clearly posted evacuation plans.
    In addition, our front desk is always staffed during operating hours, serving as your first line of security and support.

Q: Do parents have access to the camera system?
A: Due to privacy laws, live access to our security cameras is not available to parents. However, all parents must sign a consent form acknowledging the use of cameras for security monitoring. In the event of an incident, the Director, teacher, and parent may review the footage together for clarity and resolution.

Q: How much do you charge for childcare?
A: We offer flexible pricing options, including daily, hourly, weekly, and monthly rates. Please contact us directly to discuss your family’s needs and receive a customized quote based on your schedule.

Q: What types of payments or vouchers do you accept?
A: We accept payments by cash, check, credit card, and online payment portals. We also partner with Child Care Network programs and accept child care assistance vouchers to support families in need.

Q: Are meals and snacks provided?
A: Yes, we proudly serve nutritious, organic meals and snacks that align with New Jersey’s state nutritional guidelines. Children enjoy healthy and delicious food that supports their growth and development.

Q: Do you offer enrichment programs?
A: Yes! In addition to our core curriculum, we offer a variety of enrichment activities to stimulate creativity and growth. These include yoga, music, beginner Spanish, art, and more—designed to keep your child engaged and excited to learn.

Q: What is your illness policy?
A: For the health and safety of all children and staff, we do not permit sick children to attend daycare. If a child shows symptoms of illness or is unable to participate in normal activities, parents will be notified to arrange pickup. We follow clear guidelines for symptoms that require removal from care.

Q: Can I check on my child during the day?

A: Absolutely! Tiny Town Playhouse maintains an open-door policy for all parents. We encourage communication and want you to feel confident throughout the day.

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